BlueTel X320

BlueTel X320 Series IPPBX Platform


Bluetel X320 series Integrated IPPBX Platform is carrier-class IPPBX designed for operators, enterprises, and professional customers moving to a Voice over IP (VoIP) architecture. With high reliability, stability, expansibility, and large capability, BlueTel X320 series IPPBX is perfect solution for IP telephony.

X320 series ability to scale from 500 users and to support standards-based protocols, including Session Initiation Protocol (SIP), provide investment protection for enterprises for current and future telecom needs. With a built-in flexible and optional gateway interface, the platform can connect up to 32 analog loop-start central office (CO) lines or 1-8 E1 digital interface cables directly to PSTN.

X320 series have 3 different sub series, X320 With 2U, Chassis, X320 series provide flexible ports combination to different clients.

X320 series support for switched IEEE 802.3af Power over Ethernet (PoE), facilitates seamless integration with existing network infrastructure. The web-based Bluetel NetSet management utility, hosted by the X320 platform, provides intuitive system configuration that lets organizations avoid the need to train personnel in using command line interfaces or new programming languages.


Friendly Web Management.

Plug and Pay and Auto Configuration.

FXS/FXO/E1 Supported.

Lifeline supported.

IP Phone/Gateway/Softphone.

Voice Mail/Follow Me.

Call Center System(Optional).

Electronic Fax.

Built-In Automatic Call Distribution.

Voice Conference.

Integrated CRM System (Optional).

Conference Room.

Call Recording.

Click-Dialing Enterprise Phone Book.

Reception Assistance(Optional).

Hotel Billing System (Optional).

Dual machine Hot Backup(Optional).


Design of Plug-in:

X320 series products adopt backplane bus design, with all business cards modular according to different requirement. The business cards support hot plugging (hot replace).

Design of Interface Card:

X320 all modules supports hardware echo suppression, which has decreased the system load and increased the stability.

Life line feature of analog interface when power fails:

X320 series products support life line on module XME-A (only 16FXS+16FXO configuration) when power fails. It supports life line at 1:1. After the electricity supply of X320 is cut off, FXO call can be directly connected to FXS.

Dual machine Hot Backup:

When one of the X320 series in the system due to software or hardware failure, the system can switch to the other healthy X320 automatic, so that the whole system can continuously provide uninterrupted service.

Protect Investment with Multiple Protocol Support:

The platform can communicate with third-party SIP-compliant devices and applications. Bluetel’s goal of ensuring its customers access to continuously evolving telecom standards, maximizes functionality and the return on investment from Bluetel solutions.

Enable Business Applications with SIP:

SIP support unlocks access to advanced software that optimizes the productivity-enhancing benefits of VoIP technology and facilitates employee communications with collaborative tools such as IP Messaging, IP Conferencing applications, Call recording.

Increase Productivity with Built-In Automatic Call Distribution (ACD):

Call center hotline, help desk and telesales staff work more efficiently with Bluetel ACD software included in the X320 platform. Two agent licenses are packaged with each platform and additional licenses are available with key-code activation. Supervisors obtain real-time, up-to-the-minute vital statistics on call center performance via voice monitoring or on their computer screens with PC-based software.

Multi-Functional Device---All in One:

BlueTel X320 platform has powerful IP function, such as dual-dial router, firewall, bandwidth-limit, DHCP server, traffic analysis for organizations to manage their office network effectively.

Cost-Effectively Expand to Meet Evolving Needs:

Organizations can boost capacity or add functionality with practical key coded software upgrades that let them align their needs and budget. With cost-saving incremental licensing, they can scale their X320 system up to 5000 devices.

Create a Seamless Multiple Voice Network:

Bluetel X320 solutions connect not only branch sites to corporate offices, but also remote and home office workers to their main office convergence services.

Call Conference:

X320 supports call conference managed by Web interface and reception assistance, which simplified the call conference control and management. By web interface and reception assistance, the call conference organizer can start and manage the call conference. Also the organizer can operate and monitor the call conference in real time. The web interface and reception assistance also provides the functions of prohibiting speech; terminating certain conference member, and status monitor.

Reception Assistance Software (Optional):

X320 series provide Enterprise Reception Assistance Software, a client software for Windows system. It can display the states of all extension and the trunk, support call forwarding , call pickup, click-to-dial function,and call conference.

Electronic Fax (Optional):

X320 series support electronic fax function, with the fax function according to WEB interface. Customers can receive faxes through the analog fax,and save it as an image format, and vice versa.

Click-Dialing Enterprise Phone Book:

X100 provides unified Enterprise Phone book function. The enterprise maintains the phone book. Besides, the Phone book has Click-Dialing function. The end user will call the number by clicking the Phone Book.

Call center system (Optional):

X320 series support such function as strong on interpolation operator, demolitions, monitor management .If you choose contact center modules, then X320 serieswill become a IP Contact Center(CC) system, which includes such basic functions as IVR, ACD, CRM, Pop-on-Screen, Call Statistics and etc.


Support for traditional voice and multimedia communications.

Embedded applications including voice messaging, auto-attendant, and call center software.

Interoperability with SIP-compliant devices, applications and endpoints.

Browser-based Bluetel NetSet management tool to ease system setup and maintenance.

Management options that include SYSLOG, Bluetel Multisite Backup Tool and Bluetel Dial Plan Editor.

Inclusion of 10 phone licenses with base system purchase.

Multilingual Bluetel NetSet end-user support.

Reception Assistance Software(Optional).

Click-Dialing Enterprise Phone Book.

Call Conference based on Web Control(Optional).


Item  X325  X328 
Dimension(w*d*h)  489*371*88  489*370*88 
Weight  4~6kg  4~6kg 
Power Consumption  95-125w  125-155w 
CPU  Intel core2 T2400/1.83G  Intel(R) Core(TM) i7 CPU L 620 @ 2.00GHz 
Memory  onboard 2G 667MHz DDR2 SDRAM  onboard 4G DDR3 1066 MHz 
Power  100-240 VAC, 50-60 Hz 
Operating temperature  0° to 40°C (32° to 104°F) 
Storage temperature  -40° to +70°C (- 40° to +158°F) 
Humidity  5 to 85% non-condensing 
  System Capacity 
Analog (FXS/FXO)  Max.80  Max.80 
Lifeline(optional)  Max.40  Max.40 
E1/PRI  Max.24  Max.24 
T1/PRI  Max.24  Max.24 
SIP Trunk  30  30 
IP Phones/users  2000  5000 
Concurrent calls  >200  >500 
  Network Ports 
WAN  1*1000/100/10M 
LAN  1*100/10M 
SIP  RFC3261   RFC2327 
Codec  G.711, G.729a/b, ADPCM, G.723 
network  802.1d, 802.1p, 802.1q, 802.2, 802.3af, 802.11, IP, IP-ToS, DiffServ, TCP/IP, UDP/IP, DHCP, DNS, PPPOE 
Follow me  YES 
Voice conference  YES 
Automatic Call Distribution(ACD)  YES 
Voice mail  YES 
Call Recording(optional)  YES, Standard 2000Hours, can expand to 20000Hours 
FAX  T.38, T.30 
Call park  YES 
Call log  YES 
Intelligent routing selection  YES 
Dial rules  YES 
Call conference  32 users, support multi conference rooms 
call center  YES 
voice messaging  YES 
auto-attendant  YES 
Call Authentication  YES 
Auto configuration*  Mac or phone number binding and auto number distribution 
Enterprise phone book*  YES 
Enterprise billing  YES 
CDR(Call Detail Record)  YES 
Pop-on-Screen  YES 
Reception Assistance  YES 
telnet  YES 
Web  Bluetel NetSet management 
Language  English 


Product name   Description 
  X320 Series IPPBX, 2U height 
X325 IPPBX  X320 IPPBX chassis, support up to 2000 users, SIP supported, and default with 100 user license. AC power, 2U height. It has 3 business modules slots. Default without any business module.  
X328 IPPBX  X320 IPPBX chassis, support up to 5000 users, SIP supported, and default with 100 user license. AC power, 2U height. It has 3 business modules slots. Default without any business module.  
  Modules for X320 Series 
XME-A  Module designed for X320, with 32 Analog ports, FXS/FXO optional  
XME-E1  Module designed for X320, with 1E1/T1 ports  
XME-2E1  Module designed for X320, with 2E1/T1 ports  
XME-4E1  Module designed for X320, with 4E1/T1 ports  
XME-8E1  Module designed for X320, with 8E1/T1 ports  
  Optional License and Optional Functions 
FW-L  X320 IP PBX License for 100 users 
FW-HA  Dual machine Hot backup Package 
FW-RA  Reception Assistant Software Feature Package 
FW-CCS  IP Contact Center modules,which is used for upgrading X320 to Contact Center 
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