BlueTel X120

BlueTel X120 Series Integrated IPPBX Platform


BlueTel X120 Integrated IPPBX Platform is a full-featured IP telephony solution designed for small and medium sized organizations moving to a Voice over IP (VoIP) architecture. Its ease of use allows non-technical personnel to make individual or system-wide changes with the click of a mouse or phone keys.

X120 series ability to scale up to 500 devices and to support standards-based protocols, including Session Initiation Protocol (SIP), provides an investment protection for enterprises for current and future telecom needs. With a built-in flexible and optional gateway interface, the platform can connect up to 8 analog loop-start central office (CO) lines or 4 E1 digital interface cables directly to PSTN, reducing configuration time and its related expense.

To increase productivity and reduce operating costs, the solution also features a host of integrated applications, including voice messaging that provides a voice mailbox with auto-setup for every user, call center software that enhances the efficiency of agents in a queue, as well as easily to set-up hunt groups, auto-attendant, supervisory monitoring, phone book management and call recording. For telephone conference feature, it supports up to 32 terminals in one conference room.

X120 series provide the choice of doing respective configuration for different terminals from central web management system-- Browser-based Bluetel NetSet.


Friendly Web Management.

Plug and Pay and Auto Configuration.

FXS/FXO/E1 Supported.

IP Phone/Gateway/Softphone.

Voice Mail/Follow Me.

Call Center supported.

Built-In Automatic Call Distribution.

Voice Conference.

Hotel Billing System (Optional).

Pop on Screen and CRM.

Conference based on Web Control and CRM(Optional).

Reception Assistance(Optional).

Call Recording.

Browser-based Bluetel NetSet.

Click-Dialing Enterprise Phone Book.


Protect Investment with Multiple Protocol Support:

The platform can communicate with third-party SIP-compliant devices and applications. Bluetel’s goal of ensuring its customers access to continuously evolving telecom standards, maximizes functionality and the return on investment from Bluetel solutions.

Enable Business Applications with SIP:

SIP support unlocks access to advanced software that optimizes the productivity-enhancing benefits of VoIP technology and facilitates employee communications with collaborative tools such as IP Messaging, IP Conferencing applications, Call recording.

Increase Productivity with Built-In Automatic Call Distribution (ACD):

Call center hotline, help desk and telesales staff work more efficiently with Bluetel ACD software included in the X120 platform. Two agent licenses are packaged with each platform and additional licenses are available with key-code activation. Supervisors obtain real-time, up-to-the-minute vital statistics on call center performance via voice monitoring or on their computer screens with PC-based software.

Easy IP Telephony System Implementation---Plug and Play:

Standards-based design, including support for switched IEEE 802.3af Power over Ethernet (PoE), facilitates seamless integration with existing network infrastructure. The web-based Bluetel NetSet management utility, hosted by the X120 platform, provides intuitive system configuration that lets organizations avoid the need to train personnel in using command line interfaces or new programming languages.

Multi-Functional Device---All in One:

BlueTel X120 platform has powerful IP function, such as dual-dial router, firewall, bandwidth-limit, DHCP server, traffic analysis for organizations to manage their office network effectively.

Cost-Effectively Expand To Meet Evolving Needs:

Organizations can boost capacity or add functionality with practical key coded software upgrades that let them align their needs and budget. With cost-saving incremental licensing, they can scale their X120 system up to 2000 devices.

Create a Seamless Multiple Voice Network:

Bluetel X120 solutions connect not only branch sites to corporate offices, but also remote and home office workers to their main office convergence services.

Hotel Billing System (Optional):

X120 has Hotel Billing system, which designed for hotel industry. Hotel Billing System supports Room Extension Authentication management system, Check In, Check Out, Status monitor, billing management and so on. With this Hotel Billing System, X120 can integrate the IP Phone system together with Hotel daily management system to provide cost effective total solution for hotel industry.

Call Conference based on Web Control(Optional):

X120 supports call conference managed by Web interface, which simplifies the call conference control and management. By web interface, the call conference organizer can start and manage the call conference. Also the organizer can operate and monitor the call conference in real time. The web interface also provides the functions of prohibiting speech; terminating certain conference member, and status monitor.

Reception Assistance Software(Optional):

X120 provides Web based Enterprise Reception Assistance Software. It shows extension status that registered to X120. It shows on line, busy, off line status, which gives enough information to reception operation.

Click-Dialing Enterprise Phone Book:

X120 provides unified Enterprise Phone book function. The enterprise maintains the phone book. Besides, the Phone book has Click-Dialing function. The end users will call the number by clicking the Phone Book.


Support for traditional voice and multimedia communications.

Embedded applications including voice messaging, auto-attendant, and call center software.

Interoperability with SIP-compliant devices, applications and endpoints.

Browser-based Bluetel NetSet management tool to ease system setup and maintenance.

Management options that include SYSLOG, Bluetel Multisite Backup Tool and Bluetel Dial Plan Editor.

Inclusion of 10 phone licenses with base system purchase.

Multilingual Bluetel NetSet end-user support.

Hotel Billing System(Optional).

Reception Assistance Software(Optional).

Click-Dialing Enterprise Phone Book.

Call Conference based on Web Control(Optional).


Item  X120-E  X120-4E 
  System Capacity 
SIP Trunk  30  30 
IP Phones/users  500  500 
Concurrent calls  50  50 
Console Ports  YES  YES 
VGA ports  YES  YES 
USB ports  YES  YES 
WAN  1*100/10M  1*100/10M 
LAN  1*100/10M  1*100/10M 
SIP  RFC3261   RFC2327  RFC3261   RFC2327 
Follow me  YES  YES 
Voice conference  YES  YES 
Automatic Call Distribution(ACD)  YES  YES 
Voice mail  YES  YES 
Call Recording(optional)  YES,add recording model can expand to 20000Hours  YES,add recording model can expand to 20000Hours 
FAX  T.38, T.30  T.38, T.30 
Call park  YES  YES 
Call log  YES  YES 
Intelligent routing selection  YES  YES 
Dial rules  YES  YES 
Incoming call dial out authentication  YES  YES 
Call conference  32 users, support multi conference rooms  32 users, support multi conference rooms 
call center  YES  YES 
voice messaging  YES  YES 
auto-attendant  YES  YES 
Call Authentication  YES  YES 
Auto configuration*  Mac or phone number binding and auto number distribution  Mac or phone number binding and auto number distribution 
Enterprise phone book*  YES  YES 
Enterprise billing  YES  YES 
CDR(Call Detail Record)  YES  YES 
Pop-on-Screen  YES  YES 
CRM(optional)  YES  YES 
Reception Assistance  YES  YES 
telnet  YES  YES 
Web  Bluetel NetSet management  Bluetel NetSet management 
Language  English  English 
Dimension(w*d*h)  430*350*45  430*350*45 
Weight  5.15kg  5.25kg 
Power  120-240 VAC, 50-60 Hz  120-240 VAC, 50-60 Hz 
Power Consumption  60W  60W 
Operating temperature  0° to 40°C (32° to 104°F)  0° to 40°C (32° to 104°F) 
Storage temperature  -40° to +70°C (- 40° to +158°F)  -40° to +70°C (- 40° to +158°F) 
Humidity  5 to 85% non-condensing  5 to 85% non-condensing 


X120-E IPPBX with E1/T1 ports 
X120-E  X120 IP PBX device, support up to 500 users, SIP supported, and default with 100 user licenses. Default with 1 E1 port. AC power  
  X120-4E IPPBX with E1/T1 ports 
X120-4E  X120 IP PBX device, support up to 500 users, SIP supported, and default with 100 user licenses. Default with 4 E1 port. AC power  
  Optional License and Optional Functions 
FW-L  X120 IP PBX License for 100 users 
FW-RH  Recording module 
FW-RA  Reception Assistant Software Feature Package 
FW-PoS  Pop-on-Screen Software Feature Package for Call Center, Together with CRM Software 
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